Digitizing the automotive aftermarket

More than ever, technology is driving the consumer and commercial transport industries. The trend toward autonomous operation and ride sharing is shifting the original equipment (OE) dealer model into an uncertain future. With telematics data readily available to owner operators, fleets, OEMs and workshops, OE dealer customer retention is becoming more and more difficult. Full visibility of connected vehicle data across multiple service channels avails the customer many choices for vehicle servicing. Additionally, the dealer sales model is facing a transition to fleet rather than individual consumer sales due to the ride sharing segment commanding a larger portion of the vehicle park. We work with creative partners to help devise unique value propositions that offer unparalleled solutions to automating the vehicle service process at the OEM or fleet to help drive the consumer into their facilities and not the one down the road.